Fintech product
Case studyAjoApp
Rebuilt contribution and payment flows to cut drop-off by removing trust friction at each step.
Role
Product strategy, UX design, React, Node.js
Focus
Web and mobile product flows
Outcome
Payment flows are 40% faster, with 65% fewer support tickets and stronger repeat usage.
What this work proves
- Clear progress indicators show users exactly where they are
- Task hierarchy surfaces pending actions first
- Trust signals run through every screen
- Doubled monthly transaction volume
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